Refund policy

RETURN POLICY

All Sales are Final. No refund will be issued. We assure you quality, and the best service to ensure you receive well kept items. 



Exceptions / non-returnable items
If items were damaged in the process of fulfillment or shipment, we will properly inspect the defects and move forward with an exchange or store credit. 

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


 Questions
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return and you have other questions concerning your order, please contact us at mikey@levitatemtl.com